Contact us
Contact Information
If you need any assistance, you can reach us by email at RedWagonMonograms@Gmail.com. You can also contact us on our Facebook page.
Turn Around Time
We ship out orders every day. Average turn around time is about 2 weeks. If you need changes made to your order before it has been processed, please email us at redwagonmonograms@gmail.com with the needed changes.
Shipping Information
We ship daily through USPS. At this time, we only ship inside the United States. We offer first class mail, first class package, parcel select ground along with priority mail. After shipping labels are created, you will receive a email with tracking information. Priority mail does comes insured at no additional costs. If you have any problems with shipments after they have left our care, you will need to contact the USPS directly with your tracking numbers but we are willing to help you any way possible.
Returns/Exchanges
Due to the custom nature of the products we do not allow returns or exchanges. If there are any errors on our part, we will ship you replacement items but will not accept incoming packages.